Question 1

What is the difference between a fiber laser marking machine and a CO2 laser?

Accepted Answer

Wavelength and material interaction. Fiber lasers at 1064 nm are optimized for metal marking through thermal ablation. CO2 lasers at 10.6 microns work on organic materials (wood, leather, acrylic, paper) but cannot mark most metals cleanly. For metal production marking, fiber is the right choice.

Question 2

What is the difference between MOPA and Q-switched fiber laser marking machines?

Accepted Answer

MOPA (Master Oscillator Power Amplifier) gives independent control of pulse frequency and pulse duration. Q-switched is a fixed-pulse design. MOPA opens up color marking on stainless steel, fine plastic marking, and gentler material interaction. Q-switched is faster for raw ablation but limited to monochrome marking. For most production marking workloads, MOPA is the more versatile choice.

Question 3

Can a fiber laser marking machine cut metal?

Accepted Answer

Yes for thin metal. Our 100W M7 cuts 0.1 to 0.5 mm of silver, brass, copper, and fine stainless. Higher-power tiers extend the envelope: 200W to 1.0 mm, 350W to 1.5 mm. For production sheet metal cutting above ~3 mm, use a CNC fiber laser cutter, not a galvo marking machine.

Question 4

Will I be hit with customs fees on a fiber laser marking machine from your shop?

Accepted Answer

No, for US, Canada, and EU 27 buyers. DDP shipping covers customs duties and import tariffs as part of the purchase price. Rest of world: free shipping but customs is the buyer&#8217;s responsibility at the destination port.

Question 5

What software comes with a JPT fiber laser marking machine?

Accepted Answer

EZCad 2 and EZCad 3 ship on the USB key with every machine, no separate purchase. EZCad is the industry-standard fiber laser control software. LightBurn is supported via a USB adapter we typically supply for shops migrating from diode lasers.

Question 6

How long is the warranty on a fiber laser marking machine?

Accepted Answer

3 years on no-prefix M7 and M8 sources (the longest in our competitive set). 2 years on E2 / E and LP sources. The 3-year tier is the highest warranty bracket in our matrix and covers both the JPT source and the machine assembly. JPT sources are rated for 100,000 hours of continuous operation.

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